SHIPPING & tracking

FREE shipping Australia wide for online orders over $100.00

Shipping is $10.00 Australia wide for online orders under $100.00

To the extent permitted by law, Pro-Service Electrical does not accept any liability whatsoever for the goods ordered and/or any loss or damage incurred by any person in relation your order once it has been received by the courier for delivery to you.


We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery. If the delivery address is unattended, our couriers are authorised to leave the goods at that address upon request.


If you choose to ship to your work address do not forget to add that information into your delivery address option. Order cannot be delivered to post office boxes or postal lockers. We will process your order within 48 hours. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will contact you within this period to let you know.


Once your order has been shipped, you will be advised via email. Delivery could take 7-10 working days from this date. After this time if you have not received your order, please email our sales team on or call (03) 8768 7498 (Mon-Fri, 9.00am-5.00pm EST).


Remote Deliveries

If you live in a remote location, under certain circumstances the courier company may deliver to a recognised collection point or depot in the nearest main town. Many of our remote customers prefer this option to having the order delivered to their door - if so, please leave us a note in the comments of your order with specific delivery instructions.


International Deliveries

Online shopping is only available to customers within Australia. We welcome product enquires from overseas, please contact our sales team via email on and we will investigate and advise the possibility of supply.


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